Dianne Palter Gill
Dean, Corporate & Community Education
Phone: (978) 236-1225
dpalterg@northshore.edu
Martha White
Operations Manager - Handles payment information; refund questions; noncredit instructor salaries;
room schedules; and online web registration issues
Phone: (978) 236-1201
mwhite@northshore.edu
Janease McCloud
Office Manager - Handles noncredit courses; registrations & withdrawals of non-credit courses;
room scheduling & classroom setup at Cummings Center; instructor questions, student questions &
reimbursements
Phone: (978) 236-1208
jmccloud@northshore.edu
Lisa Higgins
Receptionist - Handles noncredit courses; registrations; student evaluations; additions to mailing list;
instructor syllabi; where classes are held; withdrawing from a noncredit course
Phone: (978) 236-1200
lhiggins@northshore.edu
Janet del Valle
Staff Associate/Program Development Specialist - Develops courses and certificate programs for Career and Professional Development, High Tech (CompTIA A+, Security+, Network+, Cisco), Bookkeeping and Accounting, Interior Design, AMA, Web Design, Microsoft Certification, Pharmacy Tech, SHRM, Graphic Design, Real Estate, Green Programs, Medical Interpreting, Personal Trainer and many others.
Phone: (978) 236-1203
nplante@northshore.edu
Cheryl Hines
Staff Assistant/Noncredit Programmer - Develops courses and certificate programs for Basic
Culinary Arts, Restaurant Management, Food Service Director, Floral Design, Landscape Garden
Maintenance, Basic ESL, Foreign Languages, Painting & Drawing, 35mm Photography, Digital
Photography, Nail Tech, Central Sterile Processing, Entrepreneurship, SAT Test Prep, Mixology,
Nurse Aide Certificate, Aesthetics and others.
Phone: (978) 236-1235
chhines@northshore.edu
Lorraine Boyd
Student Advisor & Programmer Assistant - Advises students with course selection for certificate
and certification courses; orders books; assists unemployed, Mass Rehab students, and Veterans for
noncredit course registration
Phone: (978) 236-1204
lboyd@northshore.edu
Nancy Hansbury
Clerk IV - Manages all the noncredit online courses; processes all tuition waivers; handles course
cancellations.
Phone: (978) 236-1212
nhansbur@northshore.edu